Return & Refund Policy

Thank you for shopping at Zoë Ltd. If you are not entirely satisfied with your purchase, we're here to help.

    • You have 14 days from when you receive your order to request a return.
    • To be eligible for a refund, your item must be unused and in the same condition you received it.
    • To return fill out the form below and choose which option suits you best.
      • You have the option of shipping the item back yourself for a full refund. Or if you wish for us to provide a return label, the cost of shipping ($9.95) will be deducted from your refund
    • Your return must be post marked within 7 days of return label receipt.  
    • $45 dresses, Masks, and Semi Custom Gowns are FINAL SALE
Contact us at for any additional questions.