Return & Refund Policy

Thank you for shopping at Zoë Ltd. If you are not entirely satisfied with your purchase, we're here to help.

    • You have 14 days from when you receive your order to request a return.
    • To be eligible for a refund, your item must be unused and in the same condition you received it.
    • All Items marked FINAL SALE ( styles $79.99 or less) cannot be returned or exchanged at any time.
    • To return fill out the form below and choose which option suits you best.
      • You have the option of shipping the item back yourself for a full refund. Or if you wish for us to provide a return label, the cost of shipping will be deducted from your refund.
Purchased when free returns was in effect? Simply fill out the form below. Check "I need to be sent a return label" and in the Additional Notes write "Free Return". We will verify that your order was placed during a free return promo and send a return label on us. 
      Contact us at for any additional questions.